Resident Reviews

So far everyone has been exceptionally kind! The issues I had, were tended to in a timely manner. The community is very clean and beautiful.

Sep 11, 2023

Just recently moved here, but the complex is wonderful. Staff are helpful and friendly. Other residents are also kind. It’s fairly quiet during the day/night

Sep 7, 2023

Broadstone has great apartment layouts, nice neighborhood, and it’s close to medical district. There are walking and biking trails are nearby.

Sep 4, 2023

Very nice, big space, quite community, full gym, we got everything we wanted. Glad to find this place. My kids love this place, still try to explore.

Sep 4, 2023

We enjoy the convenient location and its quiet surroundings. The office staff is friendly and helpful. Maintenance team is responsive to our very occasional requests. As long as the Starbucks coffee machine keeps on working, we are happy tenants.

Aug 31, 2023

for recently there have been some pleasantries that were more the usually from the past that were moderately received sort of well which are

Aug 23, 2023

So far it’s everything I had hoped for. It’s not perfect but it’s almost! The landscaping and the spacious rooms, bathrooms and closets are the highlights. I look forward to meeting neighbors soon.

Aug 23, 2023

At least the worst is over. Things are started to get back to normal. Maintenance is done within a reasonable wait time although the communication is still very hard. PDK entrance is still a big mess. It is just broken all the time and the main door is hanging up there. I feel like it is safer without it.

Aug 21, 2023

Elevator 3 in building six needs direly maintenance. Bad connectivity to the internet and security doors not working correctly. Garbage shoot on the third floor out of order for weeks.

Aug 21, 2023

Beautiful apts. Friendly and responsive staff. The grounds are well maintained. Have loved living here for the past year. However, Sound insulation can be improved.

Aug 14, 2023

Management has been very helpful lately. Thank you. Good location and nice layouts. The pools have been maintained. A great addition would be some kind of sound control around around perimeter of front door and windows.

Aug 7, 2023

Surprised by how big is the space for a reasonable price. The building is clean and love the coffee machine. The gym is my favorite place to be in my free time, although the bathroom dispensing soap is broken.

Aug 5, 2023

El mejor residencial de Houston. Jardín perfectamente cuidado. Entradas al edificio bien señalizadas. Piscinas muy completas para combatir el calor del verano. Y por último, el personal muy atento y servicial, resuelven nuestros problemas con la mayor brevedad.

Aug 4, 2023

Like the property so far, but as with everything time will tell. Move in went fairly well but was alot of walking through the parking lot, wish the garage was higher

Aug 2, 2023

I love my individual apartment it is great! As long as you have pest control coming at least once or twice a year. The complex on the other hand never seems to get the cleaning that is much deserved. However the tenants keep to ourselves and everyone enjoys the amenities.

Aug 2, 2023

The swimming pool close to the gym could be maintain better, by renewing the water, night lights, cleaner, etc. If it seems like the leasing office pool could be greatful.

Jul 31, 2023

This apartment complex has excellent amenities, and it’s located in a very good area of the city. All the people that work here are very kind, and help with any issues as fast as they can.

Jul 26, 2023

Yeni was super nice from the time we inquired about potentially leasing here to helping us with all of the paperwork. The entire staff made us feel very welcome and always answered our questions in a timely manner. The coffee machine in the leasing office is a nice touch. Pools are beautiful and gym is well air conditioned. The one downside is that there are roaches (10+ present when we first moved in) but the exterminators did come when requested. Maintenance staff always comes promptly and it is fun to converse with them in Spanish. Great experience, thank you!

Jul 9, 2023

It’s been good so far. I moved in a few weeks ago. The only thing I’ve had trouble with is getting them to come and complete a maintenance request.

Jul 9, 2023

Living here is like a resort ! Great maintenance of the property , nice lrasong office managers and good attitude The keep ip if the gatdening is good and the parking is available.

Jul 2, 2023

My experience so far has been great. The apartments are comfortable, the community is clean and nice, the leasing office is friendly and good to work with regarding questions. Also, the shuttle to the medical center is a great asset as it saves a lot of money in parking!

Jun 28, 2023

The head maintenance guy is awesome. He is very nice and so helpful. This property is lucky to have him. The hallways are dirty. Someone needs to be cleaning those daily. The hallways need apartment number directional signage. Food delivery to my door is impossible. And friends can never find their way.

Jun 28, 2023

The move in process was less than ideal. Lots of bumbs in the road. Flooring wasn’t updated as promised and apartment wasn’t professionally cleaned. Moving is already stressful and we were just hoping for a better process

Jun 9, 2023

Many broken appliances, we are restricted to only one internet provider which is costly. The open air concept probably helps drive up my energy bill, so the cost of rent is at least $300 more per month than what I pay

Jun 6, 2023

Great amenities! It gives a nice resort-style luxury of living. I wish some of the apartments had the choice of marble countertops. Staff is super nice.

Jun 2, 2023

There is a wide variety of residents here ranging from college students to retired people. The staff is always super helpful and the maintenance team is quick to action.

Jun 1, 2023

I have emailed about the problem of pigeons in the fourth floor of the parking lot. But I only get one reply telling me that they cannot be prevented. They didn't reply more and I cannot realize that they are trying to solve the problem for 2 weeks.

May 17, 2023

this apartment community in this location is for the most part sufficiently adequate without too many conditions in extremis this allowing for normalcy.

May 16, 2023

The Amenities are great with very nicely maintained common spaces, a well equipped gym and lounge area. Plenty of parking but there have been a few incidence with break ins in the garage and odd smell in some stairwells and elevators.

May 12, 2023

Good apartment for the first two years but regretting staying this last year. Lot of airbnbs!!! Nice gym. Good location. Very loud neighbors.

May 10, 2023

I will leave this month and we had good days and bad days, but stuff was good especially if I had any problem about broken things they came and fix very quickly

May 6, 2023

Noise levels in this complex are extremely high. Able to hear neighbors through the walls and floors at night. The doors are no longer secure.

May 5, 2023

Poca limpieza de las zonas comunes. Buen servicio de mantenimiento, ya que hemos tenido problemas con el aire acondicionado en repetidas ocasiones y nos lo han solucionado rápidamente

May 2, 2023

I like these apartments a lot for different reasons: the location, the leasing personnel are very kind and friendly, and always willing to help.

Apr 24, 2023

I love my apartment itself. However, there is not 24 hour maintenance services available, because there short staffed. As well as I’ve had a package stolen and evidence point to a maintenance worker who is no longer with the company, thank God.

Apr 18, 2023

The whole leasing office personnel are wonderful, and Yeny, in particular is amazing. also to note, the maintenance folks, particularly Sergio are top notch. Kind, effective, efficient. Great place

Apr 13, 2023

Everything was so smooth and clear and even when I needed a change on my date that they couldn’t make they helped me with it. So friendly. Instructions were clear and communication was clear throughout the application process.

Apr 8, 2023

Living here has been satisfactory. I have not had any issues with noise. The only complaint I have is about the parking garage. The front gate is often broken due to the drivers living here, and those same drivers are going much too fast inside of the deck, causing unsafe turning conditions.

Apr 6, 2023

I am somewhat concerned about security. And the seemingly frequent problems with the entrance gate. Are the people damaging it being held accountable? Do you even know who does the damage?

Apr 5, 2023

Great experience so far. It's quiet and convenient. I would say one negative is how the gate gets broken so much but other than that no other complaints its really been great.

Mar 22, 2023

So far it’s a nice place to live. Front desk staff is helpful and friendly. The only thing that has been annoying is the lack of directional signs in the corridors. It’s nearly impossible for deliveries to find your door. You always need to go to the front to get them or spend forever on the phone giving directions and that defeats the whole purpose of having something delivered.

Mar 20, 2023

Broadstone Toscano is good apartments to live in central area of Houston. Maintenance queries are resolved asap in working hours. Staff is very supportive in every issue at the apartment.

Mar 20, 2023

Great location with easy commute to the medical center and NRG stadium for the rodeo. Floorplans are spacious and homey feeling. Close to the gym.

Jan 17, 2023

Love Broadstone it's an amazing place to live, I enjoy the gym, the pool, the ameneties, I like the transportation, its a great place to live.

Jan 17, 2023

overall for the most part seems to be fairly satisfactory. recently there have been some for frequent occasional fire alarms sort out loud and seems to have been solved quickly.

Jan 16, 2023

I like these apartments a lot. In the leasing office they are very kind and the building is very nice. What I miss is a dog park, which is something that a lot of buildings are including now. Either way it is a pet friendly community and pets are very welcomed.

Jan 13, 2023

Everyone has been very kind and friendly. I hope to live here for more years to come. The property is in a great location and I always feel safe.

Jan 12, 2023

Apartment complex is pretty good. I’ve only had one delivery stolen in my two years, and that’s the worst thing that’s happened besides minor power outages,which is to be expected. They do not have 24hr maintenance. But I’d rather wait for the morning then have untreated worthy maintenance staff working where I live.

Dec 29, 2022

I have been living here for over 5 years now! I that this apartment is safe, I have frequently neighbors, and I like the comfort of my apartment.

Dec 16, 2022

Security is a #1 concern. Have bee instances of vandalism and theft from the garage. Entry gates frequently do no work. Would like to see video surveillance added - this technology is relatively cheap at this time.

Nov 17, 2022

Overall good community environment (with many great neighbors) and great leasing staff. The downside is the rowdy neighbors in the pool at 2am, and all the bugs.

Nov 8, 2022

I love my apartment. And I appreciate how nicely kept the halls and outside are. But I wish i could be more notified when maintenance people are coming. I appreciate them coming quickly after I file a form. But I have to be careful if they come when I’m not home due to my dog.

Oct 28, 2022

Great location! I have had interaction with some wonderful and responsive staff. They have shown courtesy to residents. The coffee station is better maintained than the past, good job!

Oct 25, 2022

The apartment are overall in the most part considering the location neighborhood specific locale details in regions is on par condisiderably ok.

Oct 8, 2022

I love this neighborhood, the surroundings and the fact that is pet friendly. I wish there was a pet park so that my little dog could run and play.

Sep 30, 2022

The apartment is great, any maintenance issues have been handled expeditiously and to my complete satisfaction. The leasing office staff are friendly, however I’m learning that questions or issues seem to be handled with lip-service only. If you receive a reply at all, it is usually “we’ll look into that and get back to you”. I have been trying to reserve a parking spot for which the garage wall placard was destroyed for almost 3 months; how long does it take to reproduce a placard and attach it to the wall? Also, my suggestion to have the hallway doors in the parking garage marked with numbers visible from a vehicle seems to have been completely ignored. Delivery services or guests inevitably drive in circles until you are compelled to walk to the garage since it is impossible to give accurate directions. The Fetch package concierge service works as advertised about 50% of the time at best. After 5 months, I am regretting my decision to reside at this property.

Sep 24, 2022