Resident Reviews

Its been only 2 days living here at Broadstone Toscano and I am already loving the apartments and amenities. The parking, poolside, gym, patios, cleanliness is amazing. Glad I made the decision to move here.

Jun 23, 2024

Spacious apartments, well maintained and with an acceptable maintenance and cleaning service. The common areas are varied and of high quality. The maintenance of 2 swimming pools and elevators is not very acceptable.

Jun 23, 2024

Staff is very helpful and Apartments are peaceful, neat, clean and with beautiful british architecture. It has everything you look for in your house.

Jun 22, 2024

Move in process was very easy. Very thankful for the insight given from the leasing office staff. Even with communication with one person primarily they were all amazing.

Jun 20, 2024

Overall chronically things have for the most part seem fairly stable which considering various factors throughout the region geographic are okay.

Jun 19, 2024

Great place to live, located conveniently near the Texas Medical center offering its own hourly shuttle service. Good amenities and plenty of parking. Recently had quite a few incidents of elevators trapping people, not working or having strange smells. If elevator issues are addressed quickly then this would be a 5 out of 5.

Jun 15, 2024

environment great, nice people, cool swimming pool "Step into your new urban retreat, where every corner radiates comfort and style. This meticulously designed apartment offers a seamless blend of modern convenience and cozy charm, making it the perfect sanctuary amidst the hustle and bustle of city life. As you enter, sunlight floods through the large windows, casting a warm glow over the sleek hardwood floors. The open-concept layout creates a sense of spaciousness, perfect for both entertaining guests and enjoying quiet nights in. The kitchen is a chef's delight, equipped with state-of-the-art appliances and ample counter space for culinary creations. After a long day, retire to the tranquil bedroom, where plush carpets and soft lighting invite you to unwind and relax.

Jun 13, 2024

Everyone including the other residents and the leasing staff has been nice and the facilities are clean. I would recommend it to any of my friends looking to move.

Jun 10, 2024

I am transferring a affordable plan from a 1b plan. The transferring process for me is going smoothly. The process is a little bit time consuming.

Jun 3, 2024

Excellent maintenance, responds quickly and nice leasing agent staff I renewed my contract and intend to say for a few years Great pool and security

May 30, 2024

We have a great experiment living here. We love the neighborhood and the kindness of the employees. Whenever we had an issue, maintenance has been super fast.

May 22, 2024

I love the area, the kindness of the people that works in the building, also when there’s something to repair they’re are really fast. I am so glad to be here

May 9, 2024

I love it here that’s why I renew my lease!!!! Great area and it’s close to my job also has shuttle busses!! Main office is always helpful and

May 1, 2024

I love living here. It is peaceful, and very clean. Maintenance if needed, responds quickly, and the entire complex is secured. One of the best things is that the location is great and all the stores you possible need is within 1 mile.

May 1, 2024

Overall score 4/5 Good apartments to live in for working near the medical district. There’s a shuttle that picks up and drops off multiple times a day.

Apr 30, 2024

The complex is good. They need to power wash the complex. Pest are an issue, especially in spring. The gym needs to be updated including equipment. Especially when you consider the cost of rent.

Apr 25, 2024

The overall living experience is good. The place is quiet and parking is convenient. One hard thing is that the packages are consistently stolen. Be careful about this and use Fetch if needed. I had a monitor in front of my door. And it makes me feel safe.

Apr 24, 2024

It's comfortable to live here. Maintenance is fast. The leasing office is friendly. The geographical place is wonderful for those working in TMC.

Apr 23, 2024

Good apartments - we’ve lived here for four years. Nice apartment layouts and amenities. Highly recommended and you can’t beat the location.

Apr 19, 2024

Loving it so far. Apartament is great, community nice, and amenities amazing. The leasing office has great people that are always ready to help with whatever we need.

Apr 11, 2024

Since moving here my experience has been great so far. The leasing office is so kind and helpful. My unit has move in was fairly clean. The area is quiet

Apr 8, 2024

Great apartment it’s like living at a resort. Very clean and they are prom on maintenance requests. The amenities are amazing with three pools to choose from and a 24 hour gym.

Apr 1, 2024

This apartment is mostly good, but the internet speed is slow. I hope faster internet service and internet fiber service can be made available asap

Mar 31, 2024

This place is waayyyy better than the last place I lived in. I will never go back to that type of living unless I truly just have too. Otherwise I will be with The Broadstone for the long haul.

Mar 28, 2024

It has been amazing begin a resident here for the past couple of years. The facilities are very nice and the staff is super caring and friendly. Management always sends out messages to keep residents informed about all kids of details affecting our community. Truly happy to reside here at Broadstone Toscano!

Mar 28, 2024

I’m loving living here so far. Very convenient access to all my favorite places and shopping centers, and the community is very quiet which I appreciate.

Mar 28, 2024

Overall, my resident experience has been overwhelmingly positive, largely due to the welcoming atmosphere and the sense of belonging I've found here. I'm grateful for the opportunity to be a part of this community and look forward to continuing to contribute to its growth and vibrancy in the future.

Mar 22, 2024

Very well designed build. Quick response with work orders, But it might be time to update the plumbing and electrical system throughout the complex.

Mar 20, 2024

Good location. Easy to get to places around town and fantastic for trying out new restaurants. Close to grocery stores. This is just perfect location wise.

Mar 19, 2024

We enjoy living here and the staff are very nice. The complex itself is clean and well maintained. Happy with our neighbors and amenities as well.

Mar 9, 2024

Whether you are exploring the neighborhoods of Uptown Houston, Midtown Houston, or Downtown Houston, the search for a new home in Houston, TX ought to include a perusal of apartment reviews. Houston has diverse options when it comes to apartment living, and knowing which neighborhoods and properties best suit your needs is important when deciding where to live. Renter’s Voice can help you make that decision with our extensive apartment reviews.

Mar 8, 2024

Maintenance staff are good , they normally respond to issues promptly. On the whole community is good but cleaning needs to be better as a lot of times the corridors flooring are left dirty for days. More supervision is needed.

Mar 3, 2024

Overall experience was for the most part mildly good when considering the relative environment of the environment of the near area of the street good.

Mar 1, 2024

In the first 3 months of being here I've seen cars be put on bricks without tires, have had a few issues with power and water, laundry machines suck.

Mar 1, 2024

I love living here at Broadstone! Very safe and loving community. The very best maintenance and staff. I would recommend to everyone I know.

Feb 29, 2024

Beautiful apartment complex with nice apartment layouts for a great price. The staff is friendly and very helpful. I really enjoy the multiple pools.

Feb 29, 2024

The environment and amenity are good. The rent is increasing every year. Some cleaning problems in the parking garage haven't been solved for a long time.

Feb 20, 2024

Some things could be better: key fobs don’t consistently work in all parts of the apartment (doors near pool by leasing office and gates leading to pool near gym don’t work); garage gate for apartment entrance breaks down and stays open every other month; some cars missing their wheels; mail theft in mail box area; and fire alarm going off in the middle of the night for hours

Feb 12, 2024

Perfecto. Gran servicio de mantenimiento, nos resuelven todos los problemas en minutos. El personal de la oficina muy simpático siempre resolviendo todas las dudas. Y las instalaciones de 10

Feb 7, 2024

I moved here last year August 2023, Very Safe society to live with your family. Amenities are good. Location is perfect as its near to my work place.

Feb 3, 2024

The area where the complex is located is great. All the teams that work in the leasing office are very kind and always willigg my to help. Maintenance department is awesome, and whenever we had an issue they always came and solve and fix real quick.

Jan 30, 2024

It's a very cozy and secure place to live. Everything is well-furnished and cleaned all the time. What I really like is the common cafe space. I highly recommend this apartment!

Jan 30, 2024

I would place 5 stars since I enjoy living here, but recently another resident stole my Amazon order dropping it to 4 stars. I understand it was my fault for not being present to accept the delivery. However, I still expected more from the other residents making me have to be wary of any order being delivered to my apt.

Jan 29, 2024

Great! I've lived here for 3 years and I really enjoy it. This is great community and I highly recommend it. The units are wonderful and the amenities also.

Jan 28, 2024

The community and the unit are pretty clean, but the Fitness is a little bit small. The location is good and the shuttle service is really helpful for the TMC students.

Jan 24, 2024

Great resident. Staff and neighbors are friendly. I’ve renewed my lease because they was pleased with my initial experience. Would do it again as well.

Jan 21, 2024

Apartments are located close to supermarket and bus stops and offers a private shuttle service to the TMC. Comes with a bunch of useful amenities like gym, pool and common area. They also have valet trash service and fetch which you cannot opt out off considering Fetch's general reputation. Apartments are nice, fairly sound proof which good fixtures. The staff is incredibly friendly and helpful so any issues get resolved fairly quickly.

Jan 6, 2024

This is our 3rd year at Broadstone and its been a delight. The team at leasing office and the maintenance crew are very helpful and responsive.

Dec 29, 2023

Overall my experience has been good. The people in the office are always helpful and maintenance does a fine job with resolving issues and keeping the building clean. Most neighbors are friendly however I have experienced a few rude & unhappy individuals. Besides that, I enjoy living in the space I’m in so far.

Dec 23, 2023

The water flow is very low, and there is a lot of noise from the parking lot. The location is excellent and the building is maintained from the outside. It would have been better to pay more attention to the cleanliness of the corridors and elevators.

Dec 16, 2023

Love the location, amenities, and community environment. Ultimately pleased by the spaciousness and layout of the unit. Truely enjoy and appreciate the common areas and community events.

Dec 7, 2023

Garage exit gates are currently broken and the PDK app doesn’t work correctly. Some of the walk through gates don’t work at all with the app.

Dec 5, 2023

very good in general. Broadstone Tascano is a very nice, clean, and beautiful community. The stuff here are very friendly and helpful. I like it !

Dec 5, 2023

Quiet, friendly residents and very well kept. Maintenance is on property if you have an emergency like I did recently. Only complaint is the locks on the doors are tricky and the garage is a little scary the way people drive.

Dec 1, 2023

when thinking about what to tell about the resident experience for the most part is mostly about succinctly describing that for the fact of the matter is probably ok.

Nov 30, 2023

So far, so good. Unfortunately one of the parking garage doors broke and was unable to get through with my key fob. Our current apartment smells a bit of cigarettes from the previous renters.

Nov 30, 2023

I feel it's all right to live here. Everything is quite good. People are nice and also the most important thing is we have the shuttles to the TMC, which save me a lot.

Nov 28, 2023

Lovely and always helpful front desk, amazing maintenance staff, amenities, easy to maintain apartments, very secure, nicely landscaped. Generally very quiet and clean public spaces

Nov 28, 2023

Very luxurious space, clean and quiet. I felt very safe here. The gate going up and down and occasionally hitting cars was a huge negative for me. The staff was super nice and maintenance was spectacular!

Nov 27, 2023

Generally is good but I feel unsafe since my packages were stole several times. Considering change an apartment next year. Coffee machine and the study zone are fantastic though.

Nov 26, 2023

Very kind leasing staffs, excellent apartment! It is a perfect space for a person working the medical center. It is also close to Target that is my favorite!

Nov 25, 2023

Really nice location and environment, fantastic gym. Customer service is great and the maintenance staff is very responsive. I would recommend this place to many people.

Nov 16, 2023

Overall the complex is good. I’ve lived here for four years and not many complaints. They apartment layouts and maintenance is great. There are sometimes noise and gates issues.

Nov 13, 2023

The Pdk system is a headache. I wish the Key fobs were complementary when you sign a lease here like I’ve experienced at other apartments. The pool view wasn’t the best due to how loud it is in the summer months. Overall experience 3 stars.

Nov 11, 2023

I'm more than happy to have decided to move here. The amenities, the reception people, and the management are fantastic. Everything gets fixed on the same day, and the people are incredibly kind. Apartments are spacious, with tons of storage space. Love them!

Nov 8, 2023

Not what I would consider luxury. That term is used very loosely now adays. Thin floors and always hear my upstairs neighbor stomping around like she is a cast member from My 600lb Life.

Nov 8, 2023

Muy buena experiencia. El único pero, hay muchas puertas que llevan tiempo sin funcionar, lo que nos ocasiona el tener que dar una vuelta mayor por el interior del edificio para llegar a casa.

Nov 4, 2023

Beautiful complex, friendly and helpful staff, and I appreciate the PDK security gates👍🏻 gives a feeling of peace of mind. Only reason I’m not giving 5 stars is because AT&T needs to install fiber… it’s almost 2024 and we’re still using old school broadband modems??

Nov 1, 2023

I love the complex from the first tour. I made every effort to get approved and here I am living my life like it's golden. Fa sho. I like the 3 count 'em 3 pools. The entry decor around every apartment door and the high ceilings.

Nov 1, 2023

I love the location, the amenities and the staff. Every time we needed something, they have helped in the shortest period of time. The only thing I didn’t like that much is that one of the swimming pool was closed for a long time

Oct 27, 2023

Everyone in the office was so nice and helpful. Especially Clinton. The property is clean and quiet. Can’t wait to go to the lazy river on a sunny day.

Oct 15, 2023

The wireless version of pdk has been down for a very long time. I was locked in the pool area because the scanner wouldn’t open the door. The electricity goes out often. The hallways are very dirty and smell like dog. Food deliveries can never find my apartment because there are no signs on the walls. Mail gets stolen out of mailboxes all the time because someone made a copy of the master key and no one has changed the locks. The only good thing here is the maintenance men. They respond quickly and are very helpful.

Oct 6, 2023

I love it here! Close to everything, and zoned to the best schools. Win, win 🫶🏻♥️ The community is beautiful, as a single mom i always feel safe and thats so important to me!

Oct 3, 2023

The overall experience is very good. Good location. About 10mins drive to work. Neighbors are friendly. The only problem is the internet. The slow ATT internet makes work from home impossible. If fibers are available, this apartment will be perfect.

Oct 2, 2023

I’ve only been living here for about 2 weeks and I absolutely love it. It’s giving luxury and safe. Definitely will recommend to my friends and family.

Sep 27, 2023

So far everyone has been exceptionally kind! The issues I had, were tended to in a timely manner. The community is very clean and beautiful.

Sep 11, 2023

Just recently moved here, but the complex is wonderful. Staff are helpful and friendly. Other residents are also kind. It’s fairly quiet during the day/night

Sep 7, 2023

Broadstone has great apartment layouts, nice neighborhood, and it’s close to medical district. There are walking and biking trails are nearby.

Sep 4, 2023

Very nice, big space, quite community, full gym, we got everything we wanted. Glad to find this place. My kids love this place, still try to explore.

Sep 4, 2023

We enjoy the convenient location and its quiet surroundings. The office staff is friendly and helpful. Maintenance team is responsive to our very occasional requests. As long as the Starbucks coffee machine keeps on working, we are happy tenants.

Aug 31, 2023

for recently there have been some pleasantries that were more the usually from the past that were moderately received sort of well which are

Aug 23, 2023

So far it’s everything I had hoped for. It’s not perfect but it’s almost! The landscaping and the spacious rooms, bathrooms and closets are the highlights. I look forward to meeting neighbors soon.

Aug 23, 2023

At least the worst is over. Things are started to get back to normal. Maintenance is done within a reasonable wait time although the communication is still very hard. PDK entrance is still a big mess. It is just broken all the time and the main door is hanging up there. I feel like it is safer without it.

Aug 21, 2023

Elevator 3 in building six needs direly maintenance. Bad connectivity to the internet and security doors not working correctly. Garbage shoot on the third floor out of order for weeks.

Aug 21, 2023

Beautiful apts. Friendly and responsive staff. The grounds are well maintained. Have loved living here for the past year. However, Sound insulation can be improved.

Aug 14, 2023

Management has been very helpful lately. Thank you. Good location and nice layouts. The pools have been maintained. A great addition would be some kind of sound control around around perimeter of front door and windows.

Aug 7, 2023

Surprised by how big is the space for a reasonable price. The building is clean and love the coffee machine. The gym is my favorite place to be in my free time, although the bathroom dispensing soap is broken.

Aug 5, 2023

El mejor residencial de Houston. Jardín perfectamente cuidado. Entradas al edificio bien señalizadas. Piscinas muy completas para combatir el calor del verano. Y por último, el personal muy atento y servicial, resuelven nuestros problemas con la mayor brevedad.

Aug 4, 2023

Like the property so far, but as with everything time will tell. Move in went fairly well but was alot of walking through the parking lot, wish the garage was higher

Aug 2, 2023

I love my individual apartment it is great! As long as you have pest control coming at least once or twice a year. The complex on the other hand never seems to get the cleaning that is much deserved. However the tenants keep to ourselves and everyone enjoys the amenities.

Aug 2, 2023

The swimming pool close to the gym could be maintain better, by renewing the water, night lights, cleaner, etc. If it seems like the leasing office pool could be greatful.

Jul 31, 2023

This apartment complex has excellent amenities, and it’s located in a very good area of the city. All the people that work here are very kind, and help with any issues as fast as they can.

Jul 26, 2023

Yeni was super nice from the time we inquired about potentially leasing here to helping us with all of the paperwork. The entire staff made us feel very welcome and always answered our questions in a timely manner. The coffee machine in the leasing office is a nice touch. Pools are beautiful and gym is well air conditioned. The one downside is that there are roaches (10+ present when we first moved in) but the exterminators did come when requested. Maintenance staff always comes promptly and it is fun to converse with them in Spanish. Great experience, thank you!

Jul 9, 2023

It’s been good so far. I moved in a few weeks ago. The only thing I’ve had trouble with is getting them to come and complete a maintenance request.

Jul 9, 2023

Living here is like a resort ! Great maintenance of the property , nice lrasong office managers and good attitude The keep ip if the gatdening is good and the parking is available.

Jul 2, 2023

My experience so far has been great. The apartments are comfortable, the community is clean and nice, the leasing office is friendly and good to work with regarding questions. Also, the shuttle to the medical center is a great asset as it saves a lot of money in parking!

Jun 28, 2023

The head maintenance guy is awesome. He is very nice and so helpful. This property is lucky to have him. The hallways are dirty. Someone needs to be cleaning those daily. The hallways need apartment number directional signage. Food delivery to my door is impossible. And friends can never find their way.

Jun 28, 2023

The move in process was less than ideal. Lots of bumbs in the road. Flooring wasn’t updated as promised and apartment wasn’t professionally cleaned. Moving is already stressful and we were just hoping for a better process

Jun 9, 2023

Many broken appliances, we are restricted to only one internet provider which is costly. The open air concept probably helps drive up my energy bill, so the cost of rent is at least $300 more per month than what I pay

Jun 6, 2023

Great amenities! It gives a nice resort-style luxury of living. I wish some of the apartments had the choice of marble countertops. Staff is super nice.

Jun 2, 2023

There is a wide variety of residents here ranging from college students to retired people. The staff is always super helpful and the maintenance team is quick to action.

Jun 1, 2023

I have emailed about the problem of pigeons in the fourth floor of the parking lot. But I only get one reply telling me that they cannot be prevented. They didn't reply more and I cannot realize that they are trying to solve the problem for 2 weeks.

May 17, 2023

this apartment community in this location is for the most part sufficiently adequate without too many conditions in extremis this allowing for normalcy.

May 16, 2023

The Amenities are great with very nicely maintained common spaces, a well equipped gym and lounge area. Plenty of parking but there have been a few incidence with break ins in the garage and odd smell in some stairwells and elevators.

May 12, 2023

Good apartment for the first two years but regretting staying this last year. Lot of airbnbs!!! Nice gym. Good location. Very loud neighbors.

May 10, 2023

I will leave this month and we had good days and bad days, but stuff was good especially if I had any problem about broken things they came and fix very quickly

May 6, 2023

Noise levels in this complex are extremely high. Able to hear neighbors through the walls and floors at night. The doors are no longer secure.

May 5, 2023

Poca limpieza de las zonas comunes. Buen servicio de mantenimiento, ya que hemos tenido problemas con el aire acondicionado en repetidas ocasiones y nos lo han solucionado rápidamente

May 2, 2023

I like these apartments a lot for different reasons: the location, the leasing personnel are very kind and friendly, and always willing to help.

Apr 24, 2023

I love my apartment itself. However, there is not 24 hour maintenance services available, because there short staffed. As well as I’ve had a package stolen and evidence point to a maintenance worker who is no longer with the company, thank God.

Apr 18, 2023

The whole leasing office personnel are wonderful, and Yeny, in particular is amazing. also to note, the maintenance folks, particularly Sergio are top notch. Kind, effective, efficient. Great place

Apr 13, 2023

Everything was so smooth and clear and even when I needed a change on my date that they couldn’t make they helped me with it. So friendly. Instructions were clear and communication was clear throughout the application process.

Apr 8, 2023

Living here has been satisfactory. I have not had any issues with noise. The only complaint I have is about the parking garage. The front gate is often broken due to the drivers living here, and those same drivers are going much too fast inside of the deck, causing unsafe turning conditions.

Apr 6, 2023

I am somewhat concerned about security. And the seemingly frequent problems with the entrance gate. Are the people damaging it being held accountable? Do you even know who does the damage?

Apr 5, 2023

Great experience so far. It's quiet and convenient. I would say one negative is how the gate gets broken so much but other than that no other complaints its really been great.

Mar 22, 2023

So far it’s a nice place to live. Front desk staff is helpful and friendly. The only thing that has been annoying is the lack of directional signs in the corridors. It’s nearly impossible for deliveries to find your door. You always need to go to the front to get them or spend forever on the phone giving directions and that defeats the whole purpose of having something delivered.

Mar 20, 2023

Broadstone Toscano is good apartments to live in central area of Houston. Maintenance queries are resolved asap in working hours. Staff is very supportive in every issue at the apartment.

Mar 20, 2023

Great location with easy commute to the medical center and NRG stadium for the rodeo. Floorplans are spacious and homey feeling. Close to the gym.

Jan 17, 2023

Love Broadstone it's an amazing place to live, I enjoy the gym, the pool, the ameneties, I like the transportation, its a great place to live.

Jan 17, 2023

overall for the most part seems to be fairly satisfactory. recently there have been some for frequent occasional fire alarms sort out loud and seems to have been solved quickly.

Jan 16, 2023

I like these apartments a lot. In the leasing office they are very kind and the building is very nice. What I miss is a dog park, which is something that a lot of buildings are including now. Either way it is a pet friendly community and pets are very welcomed.

Jan 13, 2023

Everyone has been very kind and friendly. I hope to live here for more years to come. The property is in a great location and I always feel safe.

Jan 12, 2023

Apartment complex is pretty good. I’ve only had one delivery stolen in my two years, and that’s the worst thing that’s happened besides minor power outages,which is to be expected. They do not have 24hr maintenance. But I’d rather wait for the morning then have untreated worthy maintenance staff working where I live.

Dec 29, 2022

I have been living here for over 5 years now! I that this apartment is safe, I have frequently neighbors, and I like the comfort of my apartment.

Dec 16, 2022

Security is a #1 concern. Have bee instances of vandalism and theft from the garage. Entry gates frequently do no work. Would like to see video surveillance added - this technology is relatively cheap at this time.

Nov 17, 2022

Overall good community environment (with many great neighbors) and great leasing staff. The downside is the rowdy neighbors in the pool at 2am, and all the bugs.

Nov 8, 2022

I love my apartment. And I appreciate how nicely kept the halls and outside are. But I wish i could be more notified when maintenance people are coming. I appreciate them coming quickly after I file a form. But I have to be careful if they come when I’m not home due to my dog.

Oct 28, 2022

Great location! I have had interaction with some wonderful and responsive staff. They have shown courtesy to residents. The coffee station is better maintained than the past, good job!

Oct 25, 2022

The apartment are overall in the most part considering the location neighborhood specific locale details in regions is on par condisiderably ok.

Oct 8, 2022

I love this neighborhood, the surroundings and the fact that is pet friendly. I wish there was a pet park so that my little dog could run and play.

Sep 30, 2022

The apartment is great, any maintenance issues have been handled expeditiously and to my complete satisfaction. The leasing office staff are friendly, however I’m learning that questions or issues seem to be handled with lip-service only. If you receive a reply at all, it is usually “we’ll look into that and get back to you”. I have been trying to reserve a parking spot for which the garage wall placard was destroyed for almost 3 months; how long does it take to reproduce a placard and attach it to the wall? Also, my suggestion to have the hallway doors in the parking garage marked with numbers visible from a vehicle seems to have been completely ignored. Delivery services or guests inevitably drive in circles until you are compelled to walk to the garage since it is impossible to give accurate directions. The Fetch package concierge service works as advertised about 50% of the time at best. After 5 months, I am regretting my decision to reside at this property.

Sep 24, 2022